Children & Young People

Getting Help

Outside office hours, the 24 hour National Domestic Violence Helpline on 0808 2000 247 is a member of Language Line and can provide access to an interpreter for non-English speaking callers. The helpline can also access the BT Type Talk Service. Calls are always confidential. In an emergency, always phone 999.

Local help and support

Where to get help in Richmond 

  • The single point of contact - within Richmond Council for enquiries and information about Domestic Violence and Abuse, Hate Crime and Other Violence against Women and girls issues including Rape and Sexual assault is through the Domestic Abuse and Hate Crime Coordinator
    Contact information
    Michael Allen
    Domestic Abuse and Hate Crime Coordinator
    Telephone: 0208 831 6198
    Email: Michael.allen@richmond.gov.uk
    Website: http://www.richmond.gov.uk/domestic_abuse
  • Richmond Police - call 101 or contact the Community Safety Unit on 0208 247 5809
  • The Single Point of Access (SPA) - if your concerned that a child is being abused please call the SPA on 020 8547 5008 (020 8770 5000 for out of hours / weekends)
  • ONE STOP SHOP - Richmond Refuge coordinates a weekly drop in service for people who may be experiencing domestic violence and abuse. This is held every Thursday at St John the Divine Church Hall, Kew Road, Richmond TW9 2PE, from 10am to 1pm and is a short walk from Richmond train station: Telephone: 020 8943 8188
    For more information please visit the Richmond One Stop Shop
    webpages

 

Where to get help in Kingston 

  • The Kingston One Stop Shop - A drop in service which provides confidential advice and support service for victims of domestic violence. This is held every Monday 9.30am 12.30pm at the Kingsgate Church, 161a Clarence Street, Kingston KT1 1QT (entrance to the side of Barcadia) Telephone: The Domestic Violence Hub - 020 8547 6046
    For more information please Royal Borough of Kingston
    website
  • Kingston Victim Support Unit - Domestic and sexual violence advocacy service to help you make safety plans and work out what the best next steps are for you. Telephone: The Domestic Violence Hub - 020 8547 6046
    For more information please visit the Royal Borough of Kingston
    website
  • Single Point of Access (SPA) - if you’re concerned that a child is being abused please call the SPA on 020 8547 5008 (020 8770 5000 for out of hours) 
    For more information please visit the Royal Borough of Kingston website 
  • KINGSTON POLICE COMMUNITY SAFETY UNIT - deals with domestic violence and hate crime. Telephone: 101

 
Receive help from national services


If you would like to read more about Teenage Relationship abuse, here are some useful websites you could visit: